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Frequently Asked Questions

General

Yes, our pro quality products, supplies and tools are accessible to the public!

Street parking is available.

There is a lot down the street with a daily max of $8.

Products

You can learn all about our products on their individual product pages. If you still want additional information, let's talk! Email us at info@blurmakeuproom.com

We do not! Our products are cruelty-free + vegan.

Shipping/Returns

We accept exchanges within 14 days of purchase on unopened and unused makeup products, tools and lights.

Store credit available. No refunds.

Yes! Save yourself disappointment by pre-ordering must-have items by calling us or sending us an email and we will facilitate your order.

Yes. We ship worldwide!

Free shipping is available on orders over $75.00 CAD and $90.00 USD

before taxes and after discounts. 

Free shipping is not available on worldwide orders.

Industry Discounts

Oh no! 

There are maybe two reasons why your PRO discount may not be working:

1. Your code has expired and needs to be renewed Follow the link to renew yours.

2. You are logged into the wrong account. Your code will only work with the email you applied for your PRO discount with.

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