z Search

Shipping and Returns

Shipping Rates

  • Click on your shopping cart at any time to find out how much each shipping option is to your address for the content of your cart.
  • Returned packages due to incorrect shipping address can be sent again with additional shipping fee.


Shipping to Canada

  • Free curb side pick up (choose PICK UP option on checkout page)
  • Free shipping on orders over $75 befores taxes and discounts
  • Scheduled Delivery: Choose Mile1 shipping service at checkout
    • Once your order has been completely packed and processed, you will be contacted by Mile1 for your preferred delivery window


Shipping to USA

  • Free shipping on orders over $90 to the Lower 48 States before taxes and discounts


Shipping - International

  • Orders using shipping methods with no tracking are not insured and cannot be replaced if lost
  • Canada Post Tracked US Packet may take up to 3 weeks to deliver.  For faster delivery, choose from one of the express services at checkout.


Returns & Cancellations

  • Orders may be canceled prior to shipment by making a cancellation request via email.
  • We do NOT accept returns on opened products.
  • Items damaged in shipping can be exchanged for the same item only.
  • Refused delivery or if an unopened package is returned:
    • Refund option: Refund issued after the package has been received by us, less any shipping charges.
    • Re-shipment option: Package will re-ship after shipping fee for re-shipment is paid in full.  Shipping charges will apply even if original package qualified for free shipping.
    • Shipping charges are not refundable unless we made an error in your shipping.
  • Customs fee and import duty are the sole responsible of the receiver.
  • Unopened and unused products can be exchanged for credit equivalent to the original purchase price within 14 days of purchase date.
  • Classes fees are not refundable or deferrable.